Checking Insurance Eligibility from the Calendar

Checking Insurance Eligibility from the Calendar

Overview

ICANotes+ allows the billers to check clients insurance eilgibility from the calendar. Insurance eligibility can be checked from the various locations in the software, however, this knoweledge base articles focuses only checking it from the calendar.

Prerequisites

Before you begin, ensure that the Insurance Eligibility feature is enabled for your practice. To enable this feature, contact our Customer Support team.

Check Insurace Eligiblity for a Single Client

To check insurance eligibility for an single client:

  1. Navigate to the Calendar.

  2. Click the client’s scheduled appointment. When the appointment slide-out opens, review the client’s insurance information.

  3. Select one or more insurance plans.

  4. Click Check Eligibility.




Check Insurace Eligiblity for a Multiple Clients

To check insurance eligibility for multiple clients at once:

  1. Navigate to the Calendar.

  2. Click Check Eligibility in the top-right corner.


The Check Eligibility screen appears as shown below:



Filter Clients

You can filter the client list using the following criteria:

  • Appointment Start Date

  • Appointment End Date

  • Clinician

  • Eligibility Status

NotesAppointment Start/End Date: You can select an appointment range of up to 7 days.

  1. After selecting the desired filters, click Search.

  2. A list of clients matching the criteria appears.

  3. Select one or more clients for whom you want to check insurance eligibility.

    • To select all clients, select the checkbox in the table header.

  4. Click Check Eligibility.


FAQs 

Who can check insurance eligibility from the calendar?
Users with the required permissions can check insurance eligibility from the calendar.

Do I need to enable this feature before using it?
Yes. The Insurance Eligibility feature must be enabled for your practice by Customer Support.

Can I check eligibility for multiple clients at once?
Yes. Use Check Eligibility from the top-right corner of the Calendar to check multiple clients.

How far in advance can I filter appointments for eligibility checks?
You can select an appointment date range of up to 7 days.

Can I check eligibility for more than one insurance plan for a client?
Yes. You can select one or more insurance plans before running the eligibility check.


Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com

Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.

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