
ICANotes+ provides flexible filtering options on the Calendar to help you quickly focus on the appointments you need to see and to identify available time slots based on specific criteria. You can filter existing appointments and provider availability independently using the left pane.
Open the Calendar from the left navigation.
Select the desired Day (D), Week (W), or Month (M) view.
Click the filter icon from the top left corner.
Use the filter options available in the left pane:
Filter Appointments
Filter Availability
Each section applies only to its respective purpose and does not impact the other.
Use Filter Appointments to narrow down the appointments displayed on the calendar.
You can filter appointments using one or more of the following criteria:
Clinician – View appointments scheduled with specific providers.
Appointment Type – Filter by visit type (for example, new visit or follow up).
Contact Type – Filter by how the appointment is conducted (such as in-person or telehealth).
Location – View appointments scheduled at specific practice locations (sites).
Select one or more values in any filter field to refine the calendar view.
Applied filters immediately update the appointments displayed.
A green indicator shows the number of active selections for each filter.
Click Clear filters to remove all applied appointment filters and return to the default calendar view.
Use Filter Availability to identify open time slots based on provider availability.
You can filter availability using the same criteria:
Clinician – View availability for specific providers.
Appointment Type – Match availability to the type of appointment being scheduled.
Contact Type – Match availability based on visit method (such as in-person or telehealth).
Location – View availability at specific locations / sites.
Availability filters help you quickly find time slots that meet your scheduling requirements.
These filters are especially useful when booking new appointments.
Availability filtering does not hide existing appointments; it highlights time slots that match the selected criteria.
Click Clear filters to remove all applied availability filters and return to the default calendar view.
Filter Appointments and Filter Availability work independently. Applying filters in one section does not affect the other.
You can combine multiple filters to further refine results.
Use Filter Appointments when you want to review or manage existing appointments.
Use Filter Availability when you want to find open time slots for scheduling new appointments.
This filtering capability helps reduce calendar clutter and improves scheduling efficiency across your practice.
What is the difference between Filter Appointments and Filter Availability?
Filter Appointments helps you view existing appointments, while Filter Availability helps you find open time slots for scheduling.
Do appointment filters affect availability filters?
No. Both filter sections work independently.
Can I apply multiple filters at the same time?
Yes. You can combine filters such as clinician, appointment type, contact type, and location.
How do I remove applied filters?
Click Clear filters in the relevant filter section to reset the calendar view.