This Knowledge Base article explains how to manage user access to reports by configuring roles and permissions in the system. It guides administrators through the steps to grant report access and includes screenshots to show what users experience when required permissions are not assigned.
By controlling report permissions, administrators can ensure that only authorized users can view or generate specific reports.
To grant access to a report:
Go to Settings > Practice Settings > Roles & Permissions.
Select Edit for the role you want to update.
On the Update Role screen, expand the Reports section.
Select the checkbox for the report you want to allow access to.
In the example below, access is granted to the Demographics Report.
If a role does not have permission to access a report, users assigned to that role will not see the report listed in the Reports menu. For example, users without access to the Demographics Report will not see it in More > Reports in the left sidebar.
You can assign access to the following reports:
Aging by Service Date Report
Appointment Report
Billing Report
Claim Submission Report
Clinical and Demographics Report (Upcoming report)
Collections Report
Demographics Report
Denials Report
Payments/Adjustments Report
Productivity Report
Signatures Report
Timely Filing Report
Unapplied Payments Report
You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.
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