How to Rebill the Claim

How to Rebill the Claim

Upcoming Release

Notes
This feature is scheduled for release in v10.3.0. Functionality and screenshots may change before the release.

Overview

ICANotes+ allows you to rebill a claim to the primary, secondary, or tertiary payer after the original claim has been submitted.

You can rebill a claim when you need to submit a corrected claim. This article walks you through the steps to rebill a claim.

See Also

For information about submitting claims to different payers, see:

Successfully submitted claims appear in the Billed bucket.

To rebill a claim:

  1. Select the Billed bucket.
  2. Select the claim you want to rebill.
  3. Select Edit Claim.



Selecting the Destination Payer

Select the destination payer to which you want to rebill the claim.

If you are rebilling the claim to the primary payer, select Primary Insurance as the Destination Payer.

To include secondary or tertiary claim details when rebilling to the primary payer, select the corresponding checkboxes and select the insurance payer from the dropdown.

You can use the same options when rebilling a claim to the secondary or tertiary payer.



Selecting the Claim Frequency Code

Select the appropriate option from the Claim Frequency Code dropdown:

  • 7 - Replacement of Prior Claim
  • 8 - Void/Cancel of Prior Claim


After selecting the claim frequency code, enter the required details:

  1. Prior Claim Submission: Select the applicable prior claim submission from the dropdown. The dropdown displays previous claim submissions.
  2. Payer Claim #: The payer claim number associated with the selected prior claim automatically appears in this field. This number is populated from the payer claim number entered when posting the payment through ERA or MPP.

Select Submit.





Viewing the Rebilled Claim in the Billed Bucket

After the claim is successfully rebilled, it remains in the Billed bucket.

To verify the rebilled claim, scroll to the right side of the claim details and locate the Claim Frequency Code and Payer Claim # entered when rebilling the claim.




FAQs

Which payers can I rebill a claim to?
You can rebill a claim to the primary, secondary, or tertiary payer.

Where can I find a claim that I want to rebill?
Successfully submitted claims appear in the Billed bucket.

How do I start rebilling a claim?
Select the Billed bucket, select the claim you want to rebill, and then select Edit Claim.

How do I select the payer to which I want to rebill the claim?
Select the destination payer from the top of the Edit Claim screen.

Which option should I select when rebilling a claim to the primary payer?
Select Primary Insurance as the Destination Payer.

Can I include secondary and tertiary claim details when rebilling a claim to the primary payer?
Yes. Select the corresponding checkboxes and select the insurance payers from the dropdown.

Which claim frequency codes are available when rebilling a claim?
The available options are 7 - Replacement of Prior Claim and 8 - Void/Cancel of Prior Claim.

What information do I need to enter before submitting a rebilled claim?
After selecting the claim frequency code, enter the Payer Claim Number and select Submit.

Where can I verify a rebilled claim?
A successfully rebilled claim remains in the Billed bucket. You can scroll to the right side of the claim details to locate the Claim Frequency Code and Payer Claim # entered when rebilling the claim.


Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com

Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.


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