Overview

ICANotes+ allows you to select the time slot increment displayed in the Calendar. You can select a slot increment of 10, 15, 20, 30, or 40 minutes. The 15-minute increment is selected by default for users who have not changed the setting. Your selected increment is saved to your user profile and automatically restored when you log in again, including when you access ICANotes+ from another device.

The slot increment applies to the Day and Week Calendar views. It does not affect the Month view.

Configuring Time Slot Increments

To select the time slot increment:

1. From the left sidebar, select Calendar.

2. In the Calendar Settings, select Time Slots.
   

3. Select one of the available increments:
   

1. 10 minutes
   
2. 15 minutes
   
3. 20 minutes
   
4. 30 minutes
   
5. 40 minutes
   

The Calendar grid updates immediately, and the Slots control displays the currently selected increment.

For example, when 20-minute slots are selected, the Calendar displays 3 grid rows per hour instead of 4.

Viewing Appointments with Different Slot Increments

Appointments continue to display according to their actual duration. For example, a 40-minute appointment: 

• Spans 4 slots with a 10-minute increment.
• Spans 2 slots with a 20-minute increment.

Using Time Slots in Different Calendar Views

The selected slot increment applies to the Day and Week Calendar views.

The Month view is not affected because it does not display time slots.

In multi-provider or resource Calendar views, the selected increment applies uniformly to all visible provider or resource columns for the logged-in user.

FAQs

What time slot increments are available?
You can select 10, 15, 20, 30, or 40 minutes.

What is the default time slot increment?
The default is 15 minutes for users who have not changed the setting.

Does changing the slot increment change an appointment's duration?
No. Changing the slot increment does not change an appointment's stored start time or duration.

Does the selected slot increment apply to all users in a practice?
No. The selected increment is saved per user. One user's selection does not affect another user's saved preference, even when they view the same practice calendar.

Is the selected slot increment saved after I log out?
Yes. The selected increment is saved to your user profile and restored when you log in again.

Does the selected slot increment apply when I use another device?
Yes. The selected increment is saved per user and is restored when you access ICANotes+ from another device.

Does the slot increment affect the Month view?
No. The Month view is unaffected because it does not display time slots.

Does changing the slot increment change the bookable times shown to clients?
No. Changing the Calendar slot increment does not change the bookable times shown to clients through Self-Service Scheduler or Client Portal.

Can I use different slot increments for different providers in a multi-provider Calendar view?
No. The selected increment applies uniformly across all visible provider or resource columns for the logged-in user.

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