TSPlus Troubleshooting: HCFA Forms Not Aligned on Printed Form

Within the TSPlus ICANotes environment, some users have reported having trouble with the HCFA forms printing correctly/aligned. To resolve this issue, make sure that the 'Fit to page' is not checked when using the Virtual Printer*.    

 

After ensuring that Universal Printer is selected in the first Print popup screen, press the  button to continue the printing process. 

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After a brief pause, ensure that the  selection is not checked, and then click the  button.

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