v9.5 Release Notes (Release Date: December 24, 2025)

v9.5 Release Notes (Release Date: December 24, 2025)

Overview 

ICANotes+ version 9.5 includes several enhancements that improve functionality and user experience.

Co-Signature Preferences Are Now Retained

The Co-Signature section on the dashboard now remembers your preferences, allowing you to resume work faster. Previously, the co-signature toggle and clinician filter were reset when you navigated away or logged out. This enhancement reduces extra clicks and helps you continue reviewing co-signature requests without reapplying settings.


What’s Changed

The system now retains the following Co-Signature settings on the Dashboard when you log out and log back in:

  • Co-Signature toggle (On or Off)

  • Clinician filter selection 

Your selections are automatically restored so you can continue reviewing co-signature requests without reapplying filters.

Important Notes
  • Preferences are saved per user, browser, and device.

  • If you sign in from a different browser or device, the settings return to their default values.

  • If the previously selected clinician becomes inactive or disabled, the dashboard defaults to your own user.

Example

If you turn the Co-Signature toggle On and select a specific clinician, then log out and sign back in later using the same device and browser, both the toggle state and clinician selection are retained.



Update Insurance Type from Payer Settings

You can now update an insurance type directly from Payer Settings, making it faster and easier to keep insurance information consistent across all affected clients. This update reduces repetitive work and helps ensure insurance information stays accurate and consistent across your practice.

What’s improved
  • A new Insurance Type field is available when editing an insurance in Payer Settings.

  • When you update the insurance type at the payer level, the change automatically applies to all clients using that insurance.

  • Updates made from an individual client’s insurance record also stay in sync with Payer Settings.

  • Insurance type updates are reflected in applicable claims based on their status.

Claim behavior after insurance type updates
  • Updating an insurance type does not change claims that have already been submitted.

  • If a previously submitted claim is resubmitted, the claim will use the updated insurance type.

  • Claims that have been generated but not yet submitted will automatically reflect the updated insurance type.

Go to Settings > Practice Settings > Payer Settings, and click Edit.


On the Edit Insurance screen, locate the Insurance Type dropdown and update it as needed.



Open the client’s chart and go to Account > Insurance to view the updated insurance type. If you update the insurance type from the client’s chart, the change syncs automatically with the insurance in Payer Settings.



Worklists: Filters, Sorting, and Page Number Are Now Retained

You can now return to your Worklists without losing your place. Previously, when you navigated away from a billing worklist, your filters, sorting, and page number were reset. This enhancement reduces repeated actions and helps billers resume work quickly.

What’s Improved

When you use the browser Back button, the system now restores:

  • The same page or tab you were on

  • Your applied filters

  • Your sorting selections

Where It Applies

This update applies to the following tabs on the Dashboard:

  • General 

  • Billing Worklist

  • Payments Worklist

Important Notes
  • Your settings are retained per user, browser, and device.

  • If you switch to a different browser or device, your filters and sorting preferences will not be retained.


Screenshot for Reference
In this example, when a user opens a client's chart from page 5 and then clicks Back from the chart, they are returned to the same page (page 5), instead of being redirected to the first page as before.


 

New Integration: Availity Essentials Clearinghouse

ICANotes+ now supports integration with Availity Essentials for claim submission and ERA downloads. This enhancement allows practices using Availity Essentials to continue submitting claims directly from ICANotes+ without upgrading to Availity Pro.

Notes
Eligibility verification is not supported with Availity Essentials.


Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Emailticket@icanotes.com
💬 Chathttps://app.icanotes.com



Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.


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