BillFlash Integration: Important Letterhead Considerations

BillFlash Integration: Important Letterhead Considerations

In order to download and match payments collected in BillFlash, ICANotes must be able to identify three key pieces of data from the "address": facility name, street address, zip code. Because eStatements use the facility letterhead as established in Group Level Settings + Directories, ICANotes must be able to extract these three data points from the each facility letterhead used with BillFlash within the first four (maximum) lines of any letterhead. To avoid failures in downloading and matching collected payments the letterhead must therefore be entered in a specific fashion.
 
ICANotes will operate with the following expectations:
 
1. The facility name will be the entirety of the first line of the letterhead. 
 
2. The street address of the facility will be the entirety of the second line of the letterhead. 
 
3. The final line of the "address" will feature the zip code and will conclude either line 3 or line 4 of the letterhead. This final address line will include the city name, comma, two-letter state abbreviation, and five or nine-letter zip code. Example: Annapolis, MD 21409

  1. City can be any number of words.
  2. A comma MUST be between City & State, e.g. Name Of City, UT, etc.
  3. State MUST be the standard two letter state abbreviation, e.g. ME, OR, CA, FL, etc.
  4. Zip can be either the standard five digit code or the extended nine digit code with or without a dash, e.g. 12345, 09876-4321 or 546372819.

If the address is four lines, then the fourth line CANNOT:
 
  1. Begin with:
    1. A number
    2. '('
    3. 'p.' or 'p:'
    4. 'f.' or 'f:'
    5. 't.' or 't:'
    6. 'tel' or 'tel.' or 'tel:'
  1. Or contain 'phone' or 'fax'.
If the address is three lines, then the fourth line MUST:
​
  1. Be blank.
  2. Or begin with:
    1. A number
    2. '('
    3. 'p.' or 'p:'
    4. 'f.' or 'f:'
    5. 't.' or 't:'
    6. 'tel' or 'tel.' or 'tel:'
  3. Or Contain 'phone' or 'fax'.
 
Examples: 
 
ICANotes, LLC
1600 Margarets Rd
Annapolis, MD 21409
443-569-8778
__________________________
 
ICANotes, LLC
1600 Margarets Rd
Suite 112
Annapolis, MD  21409

443-569-8778
__________________________
 
ICANotes, LLC
1600 Margarets Rd
Annapolis, MD 21409-4951
(443) 569-8778
__________________________
 
Joy's Sample Site
P.O. Box 115
Windsor, PA 17366
Tel: 443-569-8778
Fax: 443-992-4239
www.icanotes.com
__________________________
 
Jane Doe
c/o John Doe
PO Box 265
Annapolis, MD 214094951
 
f: 443-569-8778 
 
​
Setup:
 
1. As a Group Administrator, go to Settings + Directories from the Chart Room.
​
 
2. Go to Group Level Settings & Directories > Sites/Letterheads > Letterhead tabs.
​
 
3. Make changes following the address criteria defined above.
 
NOTE: BillFlash sub-accounts that are created with missing information can be fixed by combining them with a sub-account that is not missing information.

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