Hardware and Software Requirements for ICANotes+

Hardware and Software Requirements for ICANotes+

Overview 

This article outlines the recommended minimum requirements for using ICANotes+ for both practice users and client portal users.

 

Minimum Requirements for Practice Users 

This section details the recommended minimum requirements for running ICANotes+ for practice users.

 

Hardware Requirements (for Practice users)

 

 Device

 Desktop PC, workstations, laptops, or Convertible tablet PC with minimum 13”screen.

 Not supported: Touch screen devices such as Microsoft Surface, Apple iPad, mobile cell phones, Chromebook due to screen size.

 CPU Processor & Speed Minimum Intel/AMD Dual core or higher
 Memory Minimum 8 GB RAM or higher
 Available Disk Space 20 GB
 Screen Resolution 1368 x 1024 or higher

 

 

Software Requirements (for Practice users)

 

 Browser

 Google Chrome browser

 

  •  Possible alternatives: Chromium based browsers (e.g., Microsoft Edge, Brave, etc.)
  •  Not supported: Mozilla Firefox, Apple Safari browser, WebKit browsers, etc.
 Anti-Virus Symantec Endpoint Protection, Windows Defender, or any other standard Antivirus Client

 

 

 

Minimum Requirements for Client Portal Users 

This section outlines the recommended minimum requirements for running ICANotes+ for client portal users.

 

Hardware Requirements (for Client Portal users)

 

 Device

 Any consumer device (e.g., desktop or mobile) capable of running a supported browser.

 Certain financial management features are best accessed through a full desktop browser.
 Memory

 Minimum 8 GB RAM or higher

 Available Disk Space

 100MB (sufficient to run website and download forms and attachments)

 Screen Resolution

 1368 x 1024 or higher for desktop, 375 x 667 or higher for mobile

 

Software Requirements (for Client Portal users)

 

 Browser

 Google Chrome browser

 

  •  Possible alternatives: Chromium based browsers (e.g., Microsoft Edge, Brave, etc.)
  •  Not supported: Mozilla Firefox, Apple Safari browser, WebKit browsers, etc.
 Anti-Virus Symantec Endpoint Protection, Windows Defender, or any other standard Antivirus Client

 


FAQs 

You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.


Click here for quick access to the FAQs.

Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com



Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.