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Invoice Generation with Expired or Missing Insurance Coverage — Fixed on February 4, 2026
We fixed an issue where invoice generation could fail when a client’s insurance coverage was missing or invalid, showing the error “There was an error getting the invoice.” The system now handles these cases correctly, and invoices generate as expected even with expired or inconsistent legacy insurance data.
Claims Stuck in Processing After Queue Failures — Fixed on February 4, 2026
We fixed an issue where some claims could get stuck in Processing state after a failed submission. Now, if a claim can’t be submitted after all retry attempts, it’s automatically marked as Error, making it easier to see which claims need attention.
Creating Appointment Types — Fixed on February 4, 2026
We fixed an issue where users could see an error when trying to create a new appointment type from Settings > Calendar Settings > Appointment Types. With this update, appointment types can be created successfully as expected.
Treatment Plan Co-Sign Requests — Fixed on February 4, 2026
We fixed an issue where clinicians could not complete a treatment plan co-sign request unless they were added as a team member. Now, clinicians can review and sign a treatment plan when they receive a co-sign request, even if they are not on the treatment plan team.
Quick Calendar Appointments Appearing on the Wrong Day – Fixed on January 26, 2026
A fix was deployed to resolve an issue where Quick Calendar appointments created near the end of the day could appear on the previous or next day due to time zone differences. Appointments are now filtered using the practice’s local time zone so they display only on the correct scheduled date.
Users Logged Out When Multiple Browser Tabs Were Open – Fixed on December 30, 2025
A fix was deployed to resolve an issue where users could be logged out even while actively working in one browser tab if another tab was idle. Session activity is now correctly maintained across multiple open tabs to prevent unexpected logouts.
Quick Calendar Not Displaying Time and Showing Inaccurate Print Results - Fixed on December 11, 2025
A fix was deployed to resolve an issue where the Quick Calendar did not display appointment times and did not match the main calendar. The print view has also been corrected to ensure accurate timing and consistent appointment details across views.