The system allows a practice owner to transfer ownership to another user with an Administrator role. This ensures flexibility in managing practice accounts while maintaining security and control.
Before transferring ownership, ensure:
Who can transfer practice ownership?
Only the current practice owner can transfer ownership.
Who can receive practice ownership?
Ownership can only be transferred to a user with the Administrator role.
Where can practice ownership be transferred?
Ownership can be transferred from Settings > Account Management > User Management.
How can the current owner identify their account?
Under the Administrator role, the current owner's name is identified with the Owner label.
How can ownership be transferred to another user?
In User Management, click Transfer Ownership next to an eligible user and click Yes in the confirmation message.
What happens after ownership transfer is confirmed?
The current owner is automatically logged out.
How can the ownership transfer be verified?
Log in again to confirm the ownership transfer.
Can the previous owner reverse the ownership transfer?
No. Once ownership is transferred, the previous owner cannot revert the action.
What should be done if there is an issue with transferring ownership?
Contact support if any issues are encountered.
For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com