Adjusting Screen Resolution in Windows and macOS

Adjusting Screen Resolution in Windows and macOS

Overview

This article explains how to adjust display resolution and scaling on Windows and macOS so ICANotes+ appears clearly and elements align correctly. Follow the step-by-step instructions for your operating system. Use the recommended settings when possible to avoid layout issues in ICANotes+.

Steps to Change Screen Resolution in Windows 10 and Windows 11

  1. Right-click an empty area on your desktop and select Display settings.


  2. Under Scale and layout, adjust Scale to 100% or 125% (or 150% on high‑resolution displays). Test ICANotes+ after each change.

  3. Under Display resolution, select the resolution labeled (Recommended). ICANotes+ recommends 1368 x 1024 or higher.


  4. If Windows prompts you to sign out to apply scaling changes, sign out and sign back in.

  5. Open ICANotes+ and confirm that menus, buttons, and fields display correctly. If elements appear too large, too small, or overlap, adjust the scale again and retest.

  6. For multi‑monitor setups, select the specific monitor at the top of the Display settings page before making changes.


Steps to Change Screen Resolution in macOS 

  1. Click the Apple menu in the top-left corner and choose System Settings (or System Preferences on older macOS versions).


  2. Select Displays.

  3. For Retina displays: under Resolution, select Default for display (Best for display). 


  4. For non-Retina displays: choose the highest resolution that fits comfortably and provides readable text.

  5. Close System Settings and open ICANotes+ to confirm the appearance. Re-adjust if elements are too large or too small.

  6. If you use multiple monitors, repeat steps for each monitor.

macOS additional suggestions

  • On macOS Ventura and Sonoma, System Settings shows a visual preview when you hover scaled options — use that preview to choose the best fit.

  • If UI elements appear blurry, restart your Mac after changing settings or toggle Default for display and back to scaled to refresh the display.


FAQs 

You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.


Click here for quick access to the FAQs.


Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com



Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.




    • Related Articles

    • Allow Notifications in ICANotes+

      Overview This article provides step-by-step instructions for enabling browser-level notifications in ICANotes+. Enabling these notifications ensures you receive real-time alerts without needing to refresh the page. Notifications may include ...

    • Hardware and Software Requirements for ICANotes+

      Overview This article outlines the recommended minimum requirements for using ICANotes+ for both practice users and client portal users. Minimum Requirements for Practice Users This section details the recommended minimum requirements for running ...

    • Documenting Client Calls with Clinical Messages

      Overview The Clinical Message feature in ICANotes+ allows practice users to document messages received from a client’s friend, relative, or any other caller. In addition to capturing third-party messages, this feature is also useful for clinicians to ...

    • Working with Reports

      Overview ICANotes+ offers the following reports: Aging by Service Date Report Appointment Report Billing Report Claim Submission Report Demographics Report Denials Report Payments / Adjustments Report Productivity Report Timely Filing Report ...

    • v7.8 Release Notes (Release Date: November 26, 2024)

      Overview This KB article includes the new features released in ICANotes+ version v7.8. View Permissions in Alphabetical Order The Roles & Permissions page now organizes permissions alphabetically, making it easier to locate them quickly. To access ...