Allow Notifications in ICANotes+

Allow Notifications in ICANotes+

Overview

This article provides step-by-step instructions for enabling browser-level notifications in ICANotes+. Enabling these notifications ensures you receive real-time alerts without needing to refresh the page. Notifications may include client-related actions—such as when a client accepts an invitation or completes a form—as well as important system messages like appointment updates, billing alerts, or task assignments. The instructions in this article cover supported browsers on both Windows and macOS platforms.

Real-time Notifications

How to ensure you receive notifications instantly
To take full advantage of real-time notifications, make sure notifications are enabled at both the application and browser levels.

Enable notifications in ICANotes+
When signing in, a prompt may appear asking you to enable notifications. Click Enable Notifications to activate them within the application.

 


Allow notifications in your browser
Once enabled in the application, your browser will prompt you to allow notifications. Click Allow when prompted to complete the setup.

 


If notifications are blocked in your browser
If browser-level notifications are blocked, you’ll see a prompt with a link directing you to this Knowledge Base article. The step-by-step instructions for enabling notifications in supported browsers on Windows and macOS are provided later in this article.

 

 

Allow Notifications on Windows (Chrome)

If you previously allowed notifications, the Notifications permission appears when you select the Permissions icon in the address bar. Use the toggle switch to ensure notifications are allowed.


If you have never allowed notifications, follow these steps:
  1. Open ICANotes+ in Chrome.
  2. Click the three-dot menu icon (⋮) in the upper-right corner of the browser window.
  3. Select Settings.
  4. From the left pane, choose Privacy and security.
  5. Click Site settings.
  6. Under the Permissions section, select Notifications.
  7. Choose Sites can ask to send notifications.
  8. (Recommended) Enable Collapse unwanted requests to reduce pop-up prompts.
Screenshots for reference








Allow Notifications on Windows (Microsoft Edge) 

If you previously allowed notifications, the Notifications permission appears when you select the lock icon in the address bar. Use the dropdown to set the permission to Allow.


If you have never allowed notifications, follow these steps:
  1. Open ICANotes+ in Edge.
  2. Click the lock icon in the address bar.
  3. Select Permissions for this site.
  4. Locate Notifications and select Allow from the dropdown.
Screenshots for reference






Allow Notifications on macOS (Chrome)

If you previously allowed notifications, the Notifications permission appears when you select the Permissions icon in the address bar. Use the toggle switch to ensure notifications are allowed.



If you have never allowed notifications, follow these steps:

  1. Open ICANotes+ in Chrome.
  2. Click the Chrome menu in the top-left corner of the screen.
  3. Select Settings.
  4. From the left pane, choose Privacy and security.
  5. Click Site settings.
  6. Under the Permissions section, select Notifications.
  7. Choose Sites can ask to send notifications.
  8. (Recommended) Enable Collapse unwanted requests to reduce pop-up prompts.





FAQs 

You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.


Click here for quick access to the FAQs.


Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com



Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.




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