How to Search for Clients in ICANotes+

How to Search for Clients in ICANotes+

Overview

Finding client records quickly is essential for maintaining an efficient workflow. ICANotes+ provides multiple ways to search for existing clients using various identifiers. This guide will show you how to locate clients using the search bar and the Chart Room.

Searchable Fields

You can locate a client's chart using any of the following information:

  1. First Name
  2. Middle Name
  3. Last Name
  4. Chart ID
  5. DOB
  6. MRN
  7. SSN

Method 1: Using the Global Search Bar

The search bar at the top of the interface is the quickest way to find a client from almost any screen.

  1. Enter Criteria: Type any of the above search parameters (for example, First Name, Last Name, MRN, etc.) into the search bar at the top of the application.

  2. Select Client: As you type, matching results will appear in a dropdown list.

  3. Access Chart: Click on the correct client's name from the results to be taken directly to their Chart Face.


Method 2: Searching in the Chart Room

The Chart Room allows for more specific searches and is the primary hub for managing client records.

  1. Navigate to Chart Room: In the left sidebar, select Chart Room.

  2. Input Information: Use the search fields provided. You can search by any of the above search parameters (for example, First Name, Last Name, MRN, etc.)

  3. Execute Search: Click the Magnifier Icon (Search button).

  4. Open Chart: If a single match is found, the chart will open automatically. If multiple matches exist, select the correct client from the list.



Identifying Client Information (Chart Face)

If you are already in a chart and need to verify these identifiers for future searches, they are located on the Chart Face:

  • MRN: Located at the top of the Chart Face (this is a unique, system-assigned number that cannot be changed).

  • Chart ID: Often used as an internal tracking number.

  • Demographics: Select the Demographics tab to update the details, if needed.





FAQs

Can I search using just a partial name?
Yes, entering the first few letters of a last name will bring up all clients starting with those letters.

What if I can't find a client using the SSN?
Ensure the SSN was entered in the Demographics section of the client's chart. If it was not recorded during intake, the search will not return a result.

Is the MRN the same as the Chart ID?
Not necessarily. The MRN is a permanent system-generated identifier, while the Chart ID may be customized or assigned based on your practice's specific settings.

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Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes+ cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.

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